If your Kindle is showing you a library screen that looks like this, I know how to fix it:
Numerous Kindle owners on MobileRead and the Kindle support forums are reporting that their newly updated ereaders are no longer working correctly. The several week old 5.12.4 firmware update apparently has a bug which is causing the library screen to freeze and only show a blank screen.
Thankfully, the rest of the Kindle functions are unaffected. Users can still access the main menu and settings menu, and one even said that they could find their ebooks via the search function.
Amazon has not announced a fix (although they have removed the 5.12.4 firmware update from their site) but users have found a solution. What you need to do is dereigster the Kindle, reboot it, and then register it.
Here's how you do that:
- Deregister your Kindle
* From the home screen, tap the menu icon in the upper right corner, and select the Settings option.
* In the settings menu, select My Account, and then select the option Deregister Device.
* Confirm deregistration. - Restart Your Kindle
* Press and hold the power button (located on the bottom edge of your Kindle) for seven seconds.
* When the power menu pops -up on screen, click restart. - Register Your Kindle
* From the home screen, tap the menu icon in the upper right corner, and select the Settings option.
* In the settings menu, select My Account, and then follow the directions to register your Kindle. If your device is already registered, select the option to deregister, and then register it again.
Let me know if this doesn't fix the problem!
You just finished reading How to Fix the Kindle Firmware 5.12.4 Blank Library Screen Bug which was published on The Digital Reader.